Mobile fault diagnosis
“Warning light on, vehicle in limp-home mode.”
We check the fault memory and the technical cause directly at the vehicle's location.
On siteMobile commercial vehicle service
Mobile truck breakdown service up to 100 km around Bad Neustadt
Has your truck, trailer or commercial vehicle broken down? Autowelt comes from Niederlauer near Bad Neustadt directly to your location. We check the defect, carry out technically possible repairs on site and, if needed, arrange transport to our truck workshop.
- Our own truck workshop since 2001
- Our own service vehicle
- Our own low-loader
- Near the A71
The service area describes the radius in which we help on a mobile basis. It is not a guaranteed arrival time – whether a call-out is possible we clarify with you by phone.
100 kmService area
around Bad Neustadt a. d. Saale
around Bad Neustadt a. d. Saale
Quick help
We need this information
The more precise the details, the more specifically we prepare the service vehicle, tools and parts. The quickest way is by location pin.
What we need from you
- LocationExact location or location pin; on the motorway: direction and kilometer
- VehicleVehicle type, manufacturer and license plate
- Fault symptomsType of breakdown and visible warning messages
- Tractor unit, trailer or semi-trailerDo not forget special features of the load
- Callback numberThe number you can be reached on
Safety first: Switch on the hazard lights, wear a high-visibility vest, secure the vehicle and wait outside the danger zone. In case of danger on the motorway, call the emergency number 112.
Mobile technical assistance
Mobile technical assistance for trucks and trailers
Our mobile workshop supports you with technical defects on trucks, tractor units, vans, coaches, trailers and semi-trailers. On site we begin with a targeted diagnosis and repair where it is technically possible and safe.
Electrics & electronics
“Lights, display or control unit failing.”
We investigate electrical and electronic faults and fix them, as far as possible on site.
On site or workshopEngine & gearbox
“Loss of power, noises, gear will not engage.”
We narrow down the fault, carry out minor repairs and coordinate the further overhaul.
On site or workshopBrakes & chassis
“Brake dragging, vehicle pulling, chassis noticeable.”
We inspect the fault and assess the scope of repair and whether it is safe to continue driving.
On site or workshopTrailers, semi-trailers & tail lift
“Semi-trailer defective, tail lift jammed.”
We diagnose technical defects on the tractor and body and carry out suitable repairs.
On site or workshopTransport to the workshop
“Nothing works here any more – the vehicle has to go.”
If a safe repair on site is not possible, we arrange transport to Niederlauer with our own low-loader.
Niederlauer workshopOn siteOn site or workshopWorkshop The actual scope is determined by vehicle condition, location, spare part availability and safety.
In five steps
How the truck breakdown service works
Call & details
You tell us the location, vehicle and fault symptoms.
Preparation
We clarify which service vehicle, tools and parts are needed.
Diagnostics on site
Our technician inspects the vehicle at the call-out location.
Coordination
After the diagnosis we agree the next steps with you.
Repair or transport
If a repair on site is not possible, we arrange transport to our workshop in Niederlauer.
Vehicle broken down? The earlier you call, the earlier we can plan.
Schematic illustration, not a navigation map. Radii as the crow flies around Bad Neustadt.
Regionally rooted
Service area around Bad Neustadt
Our starting point is Niederlauer near Bad Neustadt an der Saale, close to the A71. The service area extends – depending on location and availability – up to 100 km. We help on motorways and federal roads as well as at rest areas, depots, commercial areas and construction sites.
Core area
- Bad Neustadt
- Niederlauer
- Salz
- Burglauer
- Münnerstadt
- Bad Königshofen
- Mellrichstadt
- Bad Kissingen
In the service area – depending on location & availability
- Schweinfurt
- Meiningen
- Fulda
- Suhl
- Coburg
- Würzburg
- Bamberg
- Eisenach
Roads & call-out locations
- A71
- A7
- A70
- A73
- B19
- B279
- B286
- B287
Plus motorway exits, rest areas, haulage yards, industrial estates, construction sites and depots.
Vehicle types
Vehicles we serve
From articulated lorries to trailers. Please tell us about special vehicle types when you first get in touch.
Other heavy commercial vehiclesAfter a technical inspection. Briefly describe the vehicle to us – we will tell you honestly what is possible.
Plan B – without a detour
If the repair is not possible on site
Not every damage can be fixed safely at the breakdown location. In that case Autowelt can arrange the transport of the non-roadworthy commercial vehicle to the workshop with its own low-loader.
- Our own low-loaderTransport of non-roadworthy vehicles to the workshop in Niederlauer.
- Further repairDiagnostics and overhaul for engine, gearbox, brakes, electrics, trailers and semi-trailers.
- Inspections from one sourcePreparation for HU, AU and SP straight afterwards.
A real workshop, real vehicles
Why drivers and dispatchers rely on Autowelt
- since 2001Truck workshop in Niederlauer
- 100 kmService area around Bad Neustadt
- 1 CallBreakdown assistance, low-loader and workshop
- near the A71Short distances in the Rhön-Grabfeld area
Frequently asked questions
Questions about the mobile truck breakdown service
Within what radius does Autowelt offer mobile truck breakdown service?
The service area extends up to 100 km around Bad Neustadt an der Saale. Whether a specific call-out is possible depends on the exact location, the availability of the service vehicle and the equipment needed.
Which repairs are possible directly at the breakdown location?
Many faults can be diagnosed on site and, depending on the damage, fixed straight away. This can include work on electrics, electronics, brakes, chassis, engine, gearbox, trailers, semi-trailers or tail lifts. Safety, spare parts and local conditions determine what is actually possible on site.
Does Autowelt also help on the A71?
The Niederlauer site is close to Bad Neustadt and the A71. Call-outs on motorways, federal roads, rest areas and depots within the confirmed service area are part of the mobile assistance.
What happens if the truck cannot be repaired on site?
Autowelt can arrange the transport of the non-roadworthy vehicle with its own low-loader to the workshop in Niederlauer and continue the repair there.
Which vehicles is the mobile service intended for?
The service is aimed at trucks, tractor units, vans, coaches, trailers, semi-trailers and construction and agricultural vehicles. Special vehicle types should be mentioned when you first get in touch.
Contact
Breakdown? Send your location and the fault symptoms now
Send us your location and a short description of the breakdown. We clarify what help is possible and what the next step looks like.
- Autowelt GmbH – truck workshopIndustriestraße 1, 97618 Niederlauer
- Workshop hoursMon–Fri 08:00–18:00 · Sat 07:00–14:00
Workshop and company premises
- AddressAutowelt GmbH
Industriestraße 1
97618 Niederlauer - Opening hoursMonday–Friday 08:00–18:00
Saturday 07:00–14:00
An online contact form will follow with the contact page. Until then you can reach us by phone, WhatsApp or email.
AI assistant
Lena – our voice on the phone
Available around the clock
Lena is our AI phone assistant. She answers your call at any time, answers questions about our services and takes down your request. For an urgent breakdown, Lena passes the information on to our on-call service.
Lena is an AI, not a human. Whether and when we can help on site, we clarify case by case. For information on how your call data is processed, see the privacy policy.